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Yes! As long as you are eligible to gamble according to state law and physically in Pennsylvania when you place your bet, your gaming experience on HollywoodCasino.com is legal. Gambling on HollywoodCasino.com is regulated by the Pennsylvania Gaming Control Board.

In order to be eligible to play on HollywoodCasino.com or any Pennsylvania online casino, you must be at least 21 years old, physically located within Pennsylvania borders, and not on any self exclusion lists. You cannot be a prohibited gaming employee, and you cannot play online while you're on the property of any Pennsylvania casino.

HollywoodCasino.com implements many systems and practices to make sure that your experience is safe, secure, and fair to play.

All of our games are thoroughly tested and approved by the Pennsylvania Gaming Control Board. We use a random number generator that contributes to payout percentage for all online games.

A random number generator produces outcomes based on the hands you play or the slot machine spins you make without any unrealistic duplication. The results cannot be predicted and are impossible to manipulate. This means that you always get a fair result.

RTP, or Return to Player, is the average percentage of wagers that a player can expect to win back over time. You can find more information about the RTP of an individual game by viewing the game details page.

Due to Pennsylvania Gaming Control Board regulations, you must be physically located in the state of Pennsylvania to place bets and play casino games. Additionally, you cannot play online while you are on the premises of a land-based Pennsylvania casino.

You do not have to live in Pennsylvania to play. Non-residents are welcome to legally play on HollywoodCasino.com while visiting the state.

You can access your account, make deposits, and request withdrawals while you are outside of the state of Pennsylvania, but you can't place any wagers unless you are physically located in the state. We use a secure geolocation system to make sure that we only take bets from players who are in legal play areas.

Registering for a free HollywoodCasino.com account allows you to access the games and products on our website. You must create an account and confirm your identity before you can start playing for real money.

The information you provide allows us to verify that you are at least 21 years old and eligible to gamble online. We use a secure process to verify your age, identity, and eligibility using the details you provide during registration.

Please note that you must be a United States resident to create an account; you must have a social security number to register.

If our secure registration system is unable to verify your identity using the information you provided, player support is available 24/7 to help you get registered quickly and safely. In this case, you will be able to verify your identity and eligibility by uploading documents that confirm your identity.

Location services must be enabled in order to play games for real money on the HollywoodCasino.com app. Here's how to turn on your location services:

On iOS: Go to Settings > Privacy > Location Services. Make sure that the switched is toggled on. Make sure WiFi is enabled, even if you aren't connected to a network, as this helps with location accuracy.

On Android: Go to Settings > Location Services. Make sure that the switch is toggled on. If you have the option, we recommend using High Accuracy mode for your location.

If you've forgotten your password, we can email you a link to recover it. Click here to recover your password.

HollywoodCasino.com offers lots of bonuses for our players! Check out the promotions page to see current offers, and make sure you're getting our emails to get access to exclusive bonuses.

The more you play, the more likely you are to get special bonus offers that are only offered to players like you. We'll tell you about these bonuses through emails and other account notifications.

mychoice is our industry-leading rewards program that you might recognize from The Meadows and Hollywood Casino at Penn National Race Course. Now, all the ways you play earn points and mycash that you can redeem for free play and generous rewards. Link an existing account to keep earning, or if you don't have mychoice yet, we'll create a new account for you.

You can learn more about mychoice tier levels and rewards on mychoice.com.

We want all of our players to have fun and enjoy our online casino experience. We are fully committed to a policy of responsible gaming, both online and at our land-based properties.

While we recognize that the vast majority of our customers enjoy our various forms of gambling and non-gambling amenities responsibly, we also understand that there is a small portion of the population who do not. To protect them and others affected by their behavior, we have established a set of policies and guidelines modeled after the American Gaming Association's Code of Conduct for Responsible Gaming. The Code establishes minimum standards that address problem gambling, underage gambling, improper use of alcohol, responsible marketing and advertising, and the prevention of unattended minors. Penn National Gaming and its properties use a variety of approaches to promote Responsible Gaming including employee training programs, customer awareness, self-exclusion and financial restriction programs, written procedures for recognizing and managing these issues, use of outside experts, and ongoing monitoring and review to evaluate the effectiveness of these programs.

HollywoodCasino.com allows you to set and manage limits on the amount of money you deposit, the amount you wager, and the time you spend logged into the site every day. Once you reach any limit you've set for yourself, we'll prevent you from exceeding it until the time period you selected has expired.

There is also an option for you to set a temporary suspension, also known as a "cool off" period, that blocks you from logging in for as long as you choose to suspend your account.

You can manage your limits and set a temporary suspension when you are logged in by visiting the My Account page.

If you want to block yourself from all gambling activity for three years or longer, you can register yourself as a prohibited player with the Pennsylvania Gaming Control Board by filing for self exclusion. Learn more about self exclusion by visiting the PGCB website.

HollywoodCasino.com provides lots of information about responsible gambling in our Responsible Gaming section, which is always available on this website. You can read more about problem gambling on the Council on Compulsive Gambling of Pennsylvania website. Additionally, you can find more resources on the Pennsylvania Gaming Control Board website.

When you play on your computer, you'll need to enable popups to play games on HollywoodCasino.com.

In Chrome, you can enable popups by going to Settings > Advanced Settings > Privacy and go into your content settings. Click on Pop-ups and redirects, and toggle the Blocked switch off. You may also see a message in your browser that prompts you to allow popups from HollywoodCasino.com, and you can enable popups there.

In Firefox, open the menu at the top right. Select Options and click the Content icon at the top of the window. Uncheck the box beside the Block Popup Windows option and click "OK" to save your change. You may also set HollywoodCasino.com as an exception while continuing to block other popups.

If you're less than half a mile from the state border, you may be blocked from play. To fix this, try moving away from the border.

By law, we must also block you from playing if you are on the property of a Pennsylvania casino. Move away from the casino property to play online.

If neither of these are the case, here's how to troubleshoot:

On your computer: the geolocation plugin uses WiFi to help accurately determine your location. Make sure that your computer's WiFi function is turned on. If your computer does not have WiFi capabilities, you may not be able to play on HollywoodCasino.com from that device.

On your mobile device: make sure your WiFi is turned on, even if you are not connecting to a WiFi network. You also need to have location services turned on or GPS enabled.

If you're still having trouble playing on HollywoodCasino.com, Player Support is available to help any time, 24/7. Use Live Chat or call 1-833-PLAY HWC (1-833-752-9492) to speak with one of our US-based support staff.

Yes, you can play on a mobile network.

In order to play on your mobile network, you must have location services turned on so that HollywoodCasino.com can ensure you are within a legal play area. WiFi should be enabled, though you do not have to connect to a network. Some devices use your WiFi capabilities to accurately find your location.

Most of the time, you can be located accurately and play for real money while connected to public WiFi networks.

The public WiFi provided by some large businesses may be associated with an out-of-state location. If you are having trouble with geolocation while connected to a large business' public WiFi, try connecting to a different network or playing on your mobile network.

If you want to stop playing for awhile, we recommend suspending your account. You can choose to suspend your account from 3 to 90 days.

If you prefer to permanently close your HollywoodCasino.com account, please contact player support to request account closure. Closing your account is a permanent action - you won't be able to register in the future.

Still Have Questions?

Player Support is available to help 24/7.

Start a live chat by clicking the Support button at the bottom of your screen, or email PlayerSupport@HollywoodCasino.com with your questions. Our friendly support staff is also available by phone at 1-833-PLAY HWC (1-833-752-9492).