Responsible Gaming

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We're Committed to Player Protection

HollywoodCasino.com wants players to have fun and enjoy our casino products safely, and that's why we're committed to a policy of responsible gaming. While we recognize that a majority of our players enjoy HollywoodCasino.com responsibly, we also recognize that there is a small portion of the population who do not. Some users may get carried away and risk overspending, and for some people, compulsive gambling becomes a more serious problem.

To protect these people and others who are affected by their behavior, we have established a set of policies and guidelines modeled after the American Gaming Association's Code of Conduct for Responsible Gaming. The Code establishes minimum standards that address problem gambling and underage gambling.

Please note that a person who has enrolled in interactive gaming self-exclusion or has otherwise been excluded from interactive gaming activities, and individuals who are under the age of 21, shall not participate in interactive gaming or interactive gaming activities and will have their winnings forfeited and interactive gaming accounts suspended upon violation.

This Player Protection area of our website provides information and resources to help players like you gamble responsibly. We encourage you to review these pages thoroughly, and you're always welcome reach out if you have questions or concerns.

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Tips for a Safer Gambling Experience

  1. If you choose to gamble, do so for entertainment purposes only. If you find that gambling is no longer an enjoyable activity, ask yourself why you are still playing.
  2. Treat the money you lose as the cost of your entertainment, and any money you win as a bonus.
  3. Set a dollar limit and stick to it. Before you play, decide how much money you can afford to lose, and then how much you are actually willing to spend on this entertainment. Do not change your mind after losing.
  4. Set a time limit and stick to it. You can set limits on your sessions, as well as your wagers and deposits, from your HollywoodCasino.com account.
  5. When logging into your HollywoodCasino.com account, check that your last login time and IP address are correct. Review financial transactions and games transaction in your account details to detect any unauthorized access to your account.
  6. Expect to lose. Based on the odds, that is the most likely outcome.
  7. Decide not to gamble on credit. You should never borrow money to gamble.
  8. Pay attention to balance in your life, and don't neglect friends, family, work, or other worthwhile activities to gamble.
  9. Don't chase lost money or gamble in an attempt to win back your losses.
  10. Gambling for reasons other than entertainment can lead to problems. Do not gamble as a way to cope with emotional or physical pain.
  11. Learn the warning signs of problem gambling. If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.